Cancellation Policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us

HOLLY SHOPS by Marco Wae
Theodorou Kolokotroni 8, Marina Bldg., Ground Floor, Office 005
6017 Larnaca, Cyprus
Email: widerruf@holly-shops.com
Tel.: +357 97 869739

by means of a clear declaration (e.g., a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in any case, you will not be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is the earliest.

You must send back or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

You shall bear the direct costs of returning the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to goods that are not suitable for return for reasons of health protection or hygiene and whose seal has been removed after delivery (e.g., opened care products).

Model withdrawal form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

To:
HOLLY SHOPS by Marco Wae
Theodorou Kolokotroni 8, Marina Bldg., Ground Floor, Office 005
6017 Larnaca, Cyprus
Email: widerruf@holly-shops.com

I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*):

Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:

(*) Delete as appropriate.

Last updated: September 2026